Uber background check

What Does It Take to Pass Uber Background Check

The Uber background check has been questioned and under a lot of scrutiny lately by the news media. I know if you want to sign up to drive with Uber, you have a lot of concerns about the background check. Such concerns and questions might be what is Uber looking for in your background check.  You might also want to know how far back an Uber background check goes, and most importantly if you stand a chance to pass?

Uber’s popularity has been rising progressively over the past few years. As the company has gained a lot of traction and  recognition, a lot of people are applying to drive for Uber, and driver sign ups have rocketed. Drivers love the freedom that Uber comes with; they get to choose when and where they want to work. Uber let many drivers be their own boss, but policies are still in place to make sure drivers are thoroughly vetted through Uber background check and qualified to work as an Uber driver.

If you want to drive for Uber, there are other driver requirements beside the background check that Uber will be conducted on you.

The Uber Background Check

First off, you’ll have to consent to complete a background check after submitting your online application to become an Uber driver.  By consenting, you give Uber permission to conduct a background check on you and to check your driving record as well.  All this happens through a company contracts by Uber called Checkr to perform the Uber background check.

The background check looks at your criminal and driving history.

  1. CRIMINAL HISTORY (You can’t have any of the following convictions for the past 7 years)
  • Violent crimes
  • Any felonies
  • Sexual offenses
  • Any driving-related offenses
  • Child abuse or endangerment
  1. DRIVING HISTORY.                                                                                                                               A. Minor violations (No more than 3 in the last 3 years)
  • No fatal accidents
  • No moving violations
  • Speeding tickets
  • Traffic light violations

          B. Major violations ( You can’t have any of the followings in the past 7 years)

  • Driving under the influence (DUI) or drug-related driving offenses
  • Reckless driving
  • Hit and run
  • Speeding 100+ Mile per hour
  • Street racing

          C. AGE

  • If you’re under the age of 22, you must have your driver’s license for at least 3 years.
  • If you’re 23 years old or older, you must have your driver’s license for more than just 1 year.

Note: If you’re a resident of California and you want to become an Uber driver, you CANNOT have a DUI in the past 10 years.



How does Uber conduct your background check?

Uber contracts with a company called Checkr to conduct background checks for all potential drivers.  The process involves running your social security through a database to trace your identity with the address provided.  Checkr runs a series of checks from local, state and national databases for any convictions in the last seven years.

The databases used include the followings:

  1. National Criminal Search
  2. County courthouse records for every county of residence for the last 7 years
  3. Federal courthouse records for the past 7 years
  4. The multi-state criminal database for the last 7 years
  5. Social Security Trace
  6. National Sex Offender Registry
  7. Motor Vehicle Records
  8. Databases for flagging suspected terrorists

Frequently Asked Questions (FAQ)

How long  the Uber background check will take?

According to Uber, it typically takes 5-7 days, but that can vary by a few factors; such as the load of driver applications submitted at the time. Put in mind that Checkr work with other companies as well, with that being said the number of background checks that Checkr are conducted for other companies might cause you to wait longer than expected.  Some drivers report that sometimes the background check can take as fast as 3-5 days.  In rare occasions, it can take up to 15 days, so put that in mind too.

What company conducts the background check for Uber?

Uber contracts Checkr to conduct background checks on all applicants. Checkr sends the results to you and Uber as soon as they become available.

I see ‘consider’ next to my background check status. Does this mean I fail/pass?

The “Consider”status usually means that there is an issue that requires Uber attention.  Uber will have to review the matter manually to make a final decision.  Most of the time, if you see “consider” on your status, there is a strong possibility that you won’t get accepted to drive with Uber. Don’t be discouraged, you can try other ride-share service such as Lyft.

Who has to undergo the Uber background check?

All drivers who want to drive for any of the Uber platform (UberX, UberXL, UberPool, UberBlack etc…) must undergo the background check. There’s no way around that, everyone goes through with it

How do you get the background check process started?

After you submit your basic online application, you’ll be able to sign in the Uber driver portal, and from there you’ll see a link to a background check consent form.  So, you have to give Uber your consent to conduct a background check on you by filling out the form.

“What if my background check is incorrect, how can I dispute it?”

First you want to contact Checkr at disputes@checkr.com Uber won’t likely discuss or review the results of your background check with you. So, you want to go through Checkr first. Then if it was truly a mistake, Checkr will contact Uber and send an Updated version of your background check. But it wouldn’t hurt to contact Uber and making sure they get the correct one.

“I have a felony on my record, but it’s almost been 7 years. Should I apply now or wait past the 7 years mark?”

I strongly advise you to wait for the 7 years mark, since the Uber background check goes back to as far as 7 years.

“I’m being accused of a crime, but there is no conviction yet. Will Uber see pending charges against me?”

Sometimes, pending charges do show up on background checks, with that being said, if that happens and Checkr caught it, Uber will most likely use that information to decide whether or not they want you to drive on their platform.  Best thing is to apply and take your chance.

“I’ve been driving with Uber for awhile now and Uber deactivated me claiming I failed the Uber background check?” How is that possible? 
Uber has already dropped/deactivated many drivers from their platform. Uber randomly re-run background checks on some drivers, so if they don’t like what they currently see on your record, Uber will deactivate your account.  Remember it’s not the end of the word; you can always try other ride-share services. Keep your head up!

Note: The only sure way to find out if you’ll pass an Uber background check is to  apply.

  • Christina Olmos

    FYI. Checkrs background check goes back further than 7 years. They found a child restraint violation from 2002 which was flagged “CONSIDER” lol

    I’ve been waiting for a final outcome for more than 30 days already after driving with them for 7 months then offline for 3 months.

    • @Christina Olmos, Thanks for the update… Although Uber ask for 7 years, I guess CheckR went out on their own and check further than that.,,,

      • V

        Is that legal? To consider someone’s charges that are more that 7 years 0ld? Say 14 years old?

        • @V, Uber should keep their word when they said past 7 years… Your background check shouldn’t go to as far as 14 years ago. I would contact Uber and see what they have to say…

  • Jeremy Laws

    I got my background check back but still haven’t heard from Uber. I did receive a reckless driving ticket 3 years ago but the charge was deferred and I was not convicted. Anybody have any experience with this? I can’t seem to find any answers. All I have read is that an employer is not allowed to consider deferred charges when hiring but I don’t know if that counts for Uber.

    • @Jeremy, You might want to call Uber at 1-800-593-7069. Customer support is available using this number from 8am-3:30pm Pacific time (Mon-Fri)…

    • Bryant

      Did you pass the background check?

  • Stephen

    Consider next to name been over 2 weeks since background check submitted still no word from Uber,went to office still no status. Is there a corporate #?

    • @stephen, you’ll need to contact Checkr directly, you can find their number on their website. Uber hired a third party (checkr) to conduct the background checks…

  • ibanezsep2000

    I have speeding ticket 2 years ago 85 on a 65 is that a disqualification?

    • @ibanezsep2000 that shouldn’t be a disqualification at all, the best way to find out is to apply.

  • Tia V.

    I had a reckless driving charge in June 2007 and Checkr has Consider next to it. Is this alarming to Uber?

    • Bryant

      Did they accepted?

  • Trevor Gentry

    Hi, I recently moved to California and applied to drive with UberEATS. My background check came back and said that a suspended license do to some speeding tickets that I got nearly 5 years ago. The tickets said minor next to them, however the 30 day suspension said that it was an “unacceptable lookback” and that Uber told them the criteria for a suspended license is none within the past 7 years. This page says nothing about having a suspended license since it is not a moving violation nor a major criminal violation. My inquiry is for further delineation as to if the qualifications on this page are the only qualifications or if Checkr got their information wrong.

  • Tawanna Neal

    I been driving with uber over a year now and all of a sudden my second background check says consider what in the hell do they mean by that can anyone help me on this matter

    • It means that they find something from your background check that is simply questionable. An Uber representative will look at it and determine whether or not they’ll let you drive.

  • Melissa Rogers-Moore

    What exactly does “unacceptable look back” mean?

    • not sure exactly, but it probably means an unacceptable check from your past, he probably meant background check. Background check is that they’re looking back on your past via your records.

  • Amber Wilhite

    What kinds of things is Uber checking for in my back ground?

  • Deroy A adams

    Wat do unacceptable restriction mean

  • adam smith

    They do different times in different states. I had my report come back clean in CT, but then I applied to drive in NY for Eats and something showed up from eight years ago. It’s a class B misdemeanor for using my roommate’s computer to check my email without her permission (she was really uptight). Anyway, it popped up and now for NY it says consider. Hopefully it doesn’t affect CT. As soon as I saw it I asked them to cancel the application, but now they’re trying to tell me once you start it you can’t cancel it.

    • Wow such a roommate you’ve got! I don’t think it’ll be an issue, since it’s a misdemeanor but with Uber you can never be sure, good luck.

  • Ace Cooper

    I have “consider” next to something in my background check. I live in CO. I got a fix it ticket because I had CA plates for too long. The district attorney dismissed the case because I got my car registered for CO. I haven’t had that car in over a year. That incident happened a few years ago at least. Been a couple of weeks to hear from Uber.

    Applied for Lyft and all was clear in ONE DAY. Guess I’ll be driving for Lyft first.

    Seems pretty ridiculous if Uber denies me for that.

  • Jose Prez

    Will uber let me drive with pending charges innocent till proven guilty

  • Alfred Johnson

    I was rejected cause my background shows three minor violation. But Uber disqualification listed that (You can’t have more then 3 violation). I think that was a poor judgement.